Privacy Policy

At Zoytoy ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from zoytoy.shop.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely by third-party payment providers)
  • Order History

Device Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Cookies
  • Website Usage Data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Process payments securely
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Respond to your inquiries
  • Comply with legal obligations
  • Send promotional emails (only if you have opted in)

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings; however, some features of our website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment Processors
  • Shipping & Courier Partners
  • Website Hosting Providers
  • Analytics Providers
  • Government or Legal Authorities (when required by law)

These service providers are authorized to use your information only for the services they perform on our behalf.

Payment Security

Payments on zoytoy.shop are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI PIN, CVV, or complete banking information on our servers.

Data Retention

We retain your personal information only for as long as necessary to:

  • Process and fulfill your orders
  • Provide customer support
  • Maintain business records
  • Comply with legal, tax, and regulatory requirements

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Delete your personal information (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Zoytoy

Owner: Poonam Sanu

Website: zoytoy.shop

Email: zoytoy111@gmail.com

Phone: +91 8849581787

Business Address:

121, Mahavirdham-1
Near Satadhar Chowkdi
Amroli
Surat, Gujarat – 394107
India