Terms of Service

Welcome to Zoytoy. These Terms of Service ("Terms") govern your use of zoytoy.shop and all products and services offered through our website. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. General

By using our website, you confirm that:

  • You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

We reserve the right to refuse service, suspend accounts, or cancel orders if these Terms are violated.

2. Products & Pricing

We make every effort to ensure that all product information is accurate.

However:

  • Product images are for illustration purposes, and actual colors may vary depending on your screen settings.
  • Prices may change without prior notice.
  • Product availability is subject to stock.
  • We reserve the right to discontinue or modify any product at any time.

3. Orders

When you place an order, you will receive an order confirmation email.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, suspected fraud, unavailable inventory, or inaccurate customer information.
  • Limit quantities purchased per customer.

If payment has already been received for a cancelled order, any eligible refund will be processed to the original payment method.

4. Payments

Payments are processed securely through trusted payment providers available during checkout.

By placing an order, you agree that:

  • The payment information you provide is accurate.
  • You are authorized to use the selected payment method.
  • All payments are subject to verification and approval.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided as guidelines only and are not guaranteed.

Zoytoy is not responsible for delays caused by courier partners, weather conditions, public holidays, government restrictions, or other circumstances beyond our reasonable control.

6. Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return or refund.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload viruses, malware, or malicious software.
  • Interfere with the operation or security of our website.
  • Copy, reproduce, distribute, or misuse our content without written permission.

Violation of these Terms may result in suspension or termination of your access to the website.

8. Intellectual Property

All content available on zoytoy.shop, including but not limited to:

  • Logos
  • Images
  • Product Descriptions
  • Graphics
  • Text
  • Website Design
  • Icons

is the exclusive property of Zoytoy or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Zoytoy shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Data loss
  • Delivery delays caused by third parties
  • Website interruptions or technical issues beyond our reasonable control

Our total liability shall not exceed the amount paid by you for the applicable order.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Any changes will be posted on this page with the updated Last Updated date.

Your continued use of the website after any updates are published constitutes acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Zoytoy

Owner: Poonam Sanu

Website: zoytoy.shop

Email: zoytoy111@gmail.com

Phone: +91 8849581787

Business Address:

121, Mahavirdham-1
Near Satadhar Chowkdi
Amroli
Surat, Gujarat – 394107
India